Terms & Conditions

Welcome to The Video Game Sleeve Store. By accessing our website or placing an order, you agree to be bound by the following terms and conditions. Please read them carefully before using our website or purchasing products.

1. About Us

This website is operated by The Video Game Sleeve Store. Our contact email is meekosmerchandise@outlook.com. If you have any questions regarding these terms, please contact us.

2. Use of the Website

2.1. Eligibility: You must be at least 18 years old to place an order. By using this website, you confirm that all information provided by you is accurate and complete.
2.2. Permitted Use: You agree not to:

Reproduce, duplicate, or exploit any part of the website without our express written permission.
Use the website for any illegal or unauthorized purposes.
Scrape or commercially exploit the website or its content without prior approval.

3. Products and Availability

3.1. Products: The Video Game Sleeve Store sells protective video game case sleeves. Product descriptions and images are provided for reference only; there may be slight variations.
3.2. Availability: All products are subject to availability. In the unlikely event that a product is out of stock after an order is placed, we will notify you promptly and issue a full refund.
3.3. Custom Products: Customised sleeves cannot be returned or refunded unless defective.

4. Pricing and Payment

4.1. Prices: All prices are listed in GBP (£). We reserve the right to update prices at any time without prior notice.
4.2. Payment Methods: We accept payments via Visa, Mastercard, American Express, and PayPal. Payment must be made in full at the time of placing the order.

5. Placing Orders

5.1. Order Confirmation: Once your order is placed, you will receive an email confirmation. Acceptance of your order occurs when we dispatch the product.
5.2. Order Cancellation: Customers may cancel their order prior to dispatch by contacting us at meekosmerchandise@outlook.com. Once the order has been shipped, cancellation is no longer possible.

6. Delivery

6.1. Delivery Locations: We currently deliver to addresses within the UK only.
6.2. Delivery Options:

Standard delivery is included with all orders.
Express delivery is available for an additional £1.99 per order.
6.3. Delivery Times: We aim to deliver all orders within 3–5 (including dispatch time) working days for standard delivery and 2–3 (including dispatch time) working days for express delivery. Delivery times are estimates and may vary due to unforeseen circumstances.
6.4. Risk and Ownership: Ownership of the products passes to you upon delivery. The Video Game Sleeve Store is not responsible for any loss or damage after the product has been delivered.

7. Returns, Refunds, and Exchanges

7.1. Returns Policy:

Standard sleeves may be returned for any reason within 14 days of delivery.
Customised sleeves cannot be returned unless defective.
7.2. Return Conditions: Products must be returned in their original packaging and unused condition.
7.3. Return Shipping: If you are returning an item due to change of mind, you will be responsible for return postage costs.
7.4. Refunds: Refunds will be processed within 14 days of receiving the returned product.

8. Limitation of Liability

8.1. The Video Game Sleeve Store is not responsible for improper use of our products or damages resulting from such use.
8.2. We are not liable for any errors, interruptions, or inaccuracies on the website or in the product descriptions to the fullest extent permitted by law.

9. Privacy and Data Protection

We value your privacy and are committed to protecting your personal information. For details on how we collect, store, and process your data, please refer to our Privacy Policy.

10. Changes to the Terms and Conditions

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. By continuing to use our website after changes are published, you agree to the updated terms.

11. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

12. Contact Us

For any questions regarding these terms or your orders, please contact us at meekosmerchandise@outlook.com.