Privacy Policy

Effective Date: 3rd December, 2024

The Video Game Sleeve Store ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or make a purchase. By using our website, you agree to the terms outlined below.

1. Information We Collect

We collect and process the following types of personal information:

1.1 Information You Provide

When placing an order: Your name, email address, shipping address, billing address, and payment details.

When contacting us: Any personal information you provide in your correspondence (e.g., email address).

1.2 Information We Collect Automatically

Browsing Information: Your IP address, browser type, device information, and website usage patterns (e.g., pages viewed).

Cookies: Small text files stored on your device to enhance your browsing experience. For details, see Section 7 (Cookies).

2. How We Use Your Information

We use your personal information for the following purposes:

Order Processing: To process and deliver your orders, send confirmations, and handle customer inquiries.

Customer Communication: To respond to your questions and notify you of order updates or changes.

Improving Our Website: To analyze website usage and improve its functionality and user experience.

Legal Obligations: To comply with applicable laws, such as tax and accounting requirements.

We will not use your personal information for any purpose not listed above without your explicit consent.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a Contract: To fulfill your orders and provide customer support.

Legitimate Interests: For website functionality, business operations, and fraud prevention.

Consent: For optional activities like email marketing (only if you have opted in).

Legal Compliance: To meet our legal obligations.

4. How We Share Your Information

We may share your information with third parties in limited circumstances:

Service Providers: For order fulfillment, payment processing (e.g., PayPal), and delivery services.

Legal Requirements: If required by law or to protect our legal rights.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

We do not sell or rent your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. For example:

Order Information: Retained for tax and accounting purposes (typically 6 years).

Marketing Preferences: Retained until you opt out.

When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Under UK GDPR, you have the following rights:

Access: Request a copy of the personal data we hold about you.

Correction: Request corrections to inaccurate or incomplete data.

Deletion: Request deletion of your personal data (subject to legal obligations).

Restriction: Request to limit how we process your data.

Objection: Object to data processing for legitimate interests or marketing purposes.

Portability: Request a copy of your data in a structured, machine-readable format.

To exercise your rights, please contact us at meekosmerchandise@outlook.com. We may require proof of identity for security purposes.

7. Cookies

We use cookies to improve your experience on our website. These cookies may include:

Essential Cookies: Required for website functionality, such as shopping cart usage.

Performance Cookies: To analyze website traffic and improve user experience.

Marketing Cookies: To display relevant advertisements (if applicable).

You can manage or disable cookies through your browser settings. However, some features of the website may not function properly without cookies.

8. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our website after changes are published constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: meekosmerchandise@outlook.com