Question 1

What products do you sell?

Accepted Answer

The perfect solution to video game storage! Our soft, transparent plastic sleeves protect your cherished games from dust, moisture, and scratches while letting you proudly display their artwork.

Question 2

Can I order custom-sized sleeves?

Accepted Answer

Yes, we offer custom-sized sleeves! Contact us with your requirements through our contact page, and we'll provide a quote. Custom orders require a minimum of 200 sleeves and may take a few weeks to produce.

Question 3

Where do you deliver?

Accepted Answer

We deliver to addresses within the United Kingdom through our website. However, our eBay store currently delivers to most countries. Please get in touch with us should you wish to request an international order.

Question 4

What delivery options do you offer?

Accepted Answer

We offer Standard Delivery for free (3–5 working days).

Question 5

What is your return policy for standard and custom sleeves?

Accepted Answer

You can return unused standard sleeves within 14 days of receiving your order. Return postage is your responsibility. Customised orders cannot be returned unless defective or damaged upon delivery.

Question 6

Which payment methods are available?

Accepted Answer

We accept Visa, Mastercard, American Express, Google Pay, and Pay Pal.

Question 7

How do I get in touch with you?

Accepted Answer

For any questions or support, reach out to us through our contact form. We aim to reply within 24 hours.

The Video Game Sleeve Store

Frequently asked questions